We at United Security Services (Pty) Ltd intend to lead the way in crime prevention, protection of life and property, loss control and training of security officers. However, we recognize that we do not function exclusively within the perimeters of the Security Industry and that we offer more than just a security service to our Clients.
For this reason amongst other, we have implemented the internationally recognized ISO 9001; 2000 Quality Management System which we believe we will get certification from an recognized external ISO auditor in the foreseeable future.
This International standard is based on the following eight quality
Management principals:
CUSTOMER FOCUS
We depend on our customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.
LEADERSHIP
We firmly believe that strong leadership establishes unity of purpose and direction to our organisation. We create and maintain an internal environment in which our people can become fully involved in achieving our company’s objectives.
INVOLVEMENT OF PEOPLE
We acknowledge that people at all levels are the essence of our business and their full involvement enables their abilities to be used for the company’s and customers benefit.
PROCESS APPROACH
A desired result is achieved more efficiently when activities and related resources are managed as a process.
SYSTEM APPROACH TO MANAGEMENT
Identifying, understanding and managing interrelated processes as a system contributes to our company’s effectiveness and efficiency in achieving our objectives
CONTINUAL IMPROVEMENT
Continual improvement of our overall performance is a permanent objective of our company.
FACTUAL APPROACH TO DECISION MAKING
Effective decisions are based on the analysis of data and information.
MUTUALLY BENEFICIALLY SUPPLIER RELATIONSHIPS
We realize that we and our suppliers are interdependent of each other and a mutually beneficial relationship enhances the ability of both to create value.
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